Ledger.com/Start® | Getting Started — Ledger Support
In the rapidly evolving world of cryptocurrency, security is no longer optional—it is essential. As digital assets gain mainstream popularity, so does the need for reliable, long-term protection. This is exactly where Ledger, a global leader in crypto security, becomes indispensable. Whether you’re investing in Bitcoin for the first time or managing a diversified portfolio of digital assets, the Ledger.com/Start® onboarding portal provides everything you need to set up your device safely and correctly.
This comprehensive guide will walk you through the entire getting-started experience, using insights aligned with Ledger’s official support resources. We’ll cover device setup, Ledger Live installation, recovery phrase protection, best practices, and common troubleshooting tips. By the end, you'll have complete confidence in your Ledger device and how to manage your crypto securely.
What Is Ledger.com/Start®?
Ledger.com/Start® is the official setup page for all Ledger hardware wallets, such as the Ledger Nano S Plus and Ledger Nano X. Rather than relying on third-party instructions—which can be outdated or unsafe—Ledger provides this centralized, authenticated portal to guide users step by step.
Here’s what Ledger.com/Start® helps you accomplish:
Initialize your Ledger device
Install Ledger Live, the companion application
Create and secure your recovery phrase
Add crypto accounts and manage assets
Understand security best practices
Access trusted Ledger Support resources
By funneling new users into this secure pathway, Ledger ensures that the setup process is both streamlined and protected from phishing threats that plague the crypto space.
Why Use a Ledger Hardware Wallet?
Before we dive into the setup process, it’s helpful to understand why hardware wallets such as Ledger are considered the gold standard in crypto security.
1. Offline (Cold) Storage
Hardware wallets keep your private keys offline, away from malware, browser vulnerabilities, or hackers.
2. Independent Security Element (SE) Chip
Ledger devices use a certified secure chip (CC EAL5+), the same type found in passports and credit cards.
3. Physical Transaction Confirmation
Transactions must be manually approved using the buttons on the device, preventing remote tampering.
4. Ledger Live Integration
Ledger Live provides an intuitive way to manage, send, receive, stake, and swap assets—all while keys remain offline.
5. Open-Source Ecosystem
Ledger’s software components are verified by a large community of developers and security experts.
In short, Ledger wallets provide maximum protection without sacrificing usability. With that foundation in mind, let’s walk through the setup process from beginning to end.
Step 1: Unboxing and Verifying Your Ledger Device
When your Ledger hardware wallet arrives, it should come in sealed packaging. Ledger devices are never shipped pre-configured. If anything seems suspicious—pre-written recovery phrases, tampered packaging, or missing components—stop immediately and contact Ledger Support.
A proper package generally includes:
Ledger device (Nano X or Nano S Plus)
USB cable
Recovery phrase sheets
Welcome card and instruction materials
Important:
If your device arrives with a recovery phrase already printed or written down, do not use it. Return the device immediately. A real Ledger device generates your recovery phrase only during setup.
Step 2: Visit Ledger.com/Start®
Open your browser and type:
This official page prevents users from falling victim to phishing scams. Avoid searching “Ledger setup” on search engines, as fake sites often appear in ads or manipulated search results.
Once on the page, select your device model to begin guided onboarding.
Step 3: Download and Install Ledger Live
Ledger Live is the all-in-one software interface for managing your device. It is compatible with:
Windows
macOS
Linux
Android (mobile app for Nano X via Bluetooth)
iOS (limited support depending on device)
After downloading Ledger Live:
Install the application.
Open it and select “Get Started.”
Choose your Ledger device model.
Confirm that your device is genuine using Ledger Live’s built-in authenticity check.
This check verifies that your device hasn't been tampered with and contains genuine Ledger secure hardware.
Step 4: Initialize Your Ledger Device
Once your device is connected, Ledger Live will guide you through the initialization steps.
A. Create a New Wallet
If you’re setting up your Ledger for the first time:
Power on the device.
Select “Set up as new device.”
Choose and confirm a PIN code using the device buttons.
A strong PIN code prevents unauthorized access if your device is lost or stolen.
B. Generate Your 24-Word Recovery Phrase
This is the most critical part of the setup.
Your recovery phrase:
Is generated on the device, never online
Must be written down carefully
Must be stored in a secure location
Should never be shared or typed into a computer or phone
If your device is ever lost, stolen, or damaged, the recovery phrase is the only way to restore access to your crypto.
Ledger will ask you to confirm each word to ensure accuracy.
Tip:
Use a fireproof, waterproof metal backup such as the Cryptosteel Capsule or Billfodl for long-term protection.
Step 5: Connect Your Ledger Device to Ledger Live
Once your PIN and recovery phrase are set, connect your Ledger wallet to Ledger Live. Ledger Live will automatically detect the device and guide you through firmware updates if needed.
Installing Cryptocurrency Apps
To manage different crypto assets (e.g., Bitcoin, Ethereum, XRP), you must install the corresponding apps:
Open Manager in Ledger Live.
Connect and unlock your device.
Install the apps you need.
Each app allows your Ledger device to sign transactions for that specific blockchain.
Step 6: Add Accounts in Ledger Live
Adding an account allows Ledger Live to read your blockchain balances.
To add an account:
Go to Accounts.
Click Add account.
Select your crypto asset (e.g., Bitcoin).
Confirm with your Ledger device.
You can add multiple accounts for each asset, useful for portfolio organization.
Step 7: Receive Crypto Safely
To receive crypto:
Open Ledger Live.
Click Receive.
Choose the account you want to receive to.
Verify the receiving address on your device.
Always confirm addresses on the device screen. This ensures your address hasn’t been manipulated by malware.
Step 8: Send Crypto With Safe Confirmation
Sending crypto follows a similar process:
Click Send.
Enter the destination address and amount.
Confirm fees.
Verify all details on your Ledger device.
Accept the transaction.
Because physical confirmation is required, malicious actors cannot send funds without physical access.
Step 9: Explore More Ledger Live Features
Ledger Live isn’t just for basic transactions. It offers an expanding ecosystem of Web3 tools and integrations.
A. Staking
Stake coins such as:
Ethereum
Polkadot
Tezos
Cosmos
Cardano
You retain self-custody while earning passive rewards.
B. Swaps
Ledger Live integrates with trusted swap partners, allowing you to exchange one crypto for another without leaving the application.
C. Buy Crypto
Purchase crypto directly through Ledger’s partnered services, ensuring funds go straight to your self-custody wallet—no exchange risk.
D. Portfolio Tracking
View asset allocations, performance charts, and transaction history all in one place.
Security Best Practices When Using Ledger
A hardware wallet dramatically improves security, but users still play a critical role in safeguarding assets. Here are some essential recommendations:
1. Protect Your Recovery Phrase
Never store it digitally—not in photos, cloud storage, or notes apps.
2. Avoid Phishing Websites
Always type Ledger.com directly into your browser.
3. Use Official Apps Only
Download Ledger Live exclusively from Ledger.com/Start®.
4. Keep Firmware Updated
Updates strengthen security and add new features.
5. Enable a Strong PIN
Avoid predictable combinations.
6. Verify Addresses on the Device
The device screen is tamper-proof.
7. Be Cautious With Grants, Airdrops, and Unverified DApps
Scams often target unsuspecting users with too-good-to-be-true offers.
Troubleshooting Tips
Even with secure hardware, new users may experience occasional issues. Here are common problems and solutions:
Device Not Detected
Try a different USB cable
Use a different USB port
Update Ledger Live
Restart the device
PIN Forgotten
You’ll need to reset the device and restore using your recovery phrase.
Firmware Update Fails
Ensure apps are removed before updating
Restart both your computer and device
Try again via Ledger Live’s Manager
Address Mismatch
If your displayed crypto address differs from expected, always trust the Ledger device screen over Ledger Live—it is the ultimate source of truth.
Why Ledger.com/Start® Is the Safest Way to Begin
Ledger.com/Start® solves a major problem in the crypto space: misinformation and fake support resources. Scammers commonly create:
Fake setup websites
Fake Ledger Live installers
Fake customer support chats
Fake recovery phrase input pages
Ledger.com/Start® ensures that:
You’re using official software
Your device is verified
Your instructions are authentic
No one intercepts recovery data
You don’t fall victim to phishing attacks
Following this official route dramatically reduces your risk.
Conclusion
Setting up your Ledger device through Ledger.com/Start® is one of the most important steps you can take to safeguard your cryptocurrencies. By following the official onboarding process, you ensure that your device is initialized securely, your recovery phrase is protected, and your assets remain under your full control.
Ledger has built a system that balances top-tier security with user-friendly design. With Ledger Live acting as your command center and your hardware wallet storing private keys offline, you get the peace of mind that centralized exchanges and software wallets simply cannot offer.
Whether you're a long-term HODLer, a daily trader, or a Web3 explorer, Ledger provides the foundation you need for secure, reliable digital asset management. With the proper setup and best practices, you’re fully equipped to navigate the crypto ecosystem confidently.